Yes, many of us have heard it. “My Uncle Bob (or Aunt Mary) got a great shot of (insert whatever) and I want it in my album.” Or even worse, it becomes plural. “There are only about 20 shots.” Ugh. We all love our clients and want to do what they want, but at the same time we want to preserve our integrity. So what do we do?

As with everything, as with any business, if there is a “policy,” then it takes the decision out of our hands. With the prevalence of DSLR’s out there and the ever increasing number of guests showing up with pro gear, these requests are going to increase. I recommend creating a policy and putting it into your contract.

There are a few options:

  1. Only images taken by Studio X will be presented in products created by Studio X. This includes, but is not limited to Albums, Canvas Designs, etc.
  2. Any images not taken by Studio X, to be included in any art created by Studio X will incur a $XX processing fee.
  3. Any images not taken by Studio X, to be included in any art created by Studio X will be at the sole discretion of Studio X.

Personally, I like option 2. It gives the client the choice. But it keeps them from Willy Nilly throwing images to you. And chances are, once the extra money is mentioned they’ll just say, “Oh, that’s OK, we’ll skip it.”

That said, I’ve included old family photos in engagement albums. This particular photo is of my client’s grandfather, who passed away a couple of years before the wedding.It’s out of focus and totally blown out.

When her grandmother, his wife, saw the photo in their engagement album, she kept touching the photo over and over. It was one of the most touching moments I’ve ever been priveledged to be part of.

Fundy

Fundy is the creator of the Fundy Album Builder, Fundy Album Proofer and a host of workflow tools. Free trials are available here.

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